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Searching For A Ticket

This set of screenshots will guide you through the option of a staff searching for a previously created ticket. The search section on the right enables a staff to search for a ticket or a set of tickets based on various parameters entered.

The search can be done based on a date range, Tickets' ID, keywords given on the ticket's subject or on priority or on a combination of the above parameters based on the staff's requirements.

Screenshots: 1 2

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....when I am searching for a ticketing system, I come to this solution!! This is exactly the solution I am currently looking for.....

Michael Einar Reynis
IT Manager
www.miracas.net