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Searching For An Existing Ticket

This set of screenshots will guide you through the option of a customer searching for a previously created ticket. The search section on the right enables a customer to search for a ticket or a set of tickets based on various parameters entered.

The search can be done based on a date range, Tickets' ID, keywords given on the ticket's subject or on priority or on a combination of the above parameters based on the customer's requirements.

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Testimonials

....when I am searching for a ticketing system, I come to this solution!! This is exactly the solution I am currently looking for.....

Michael Einar Reynis
IT Manager
www.miracas.net