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Customer Login
This set of screenshots will guide you through the customer section of the application. Here the customer can create a ticket, attach files to a ticket, reply back to queries posed by the customer support personnel. The customer can view the progress of his/her job during the various stages it undergoes before it is solved.
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By default the customer is taken to the 'Tickets' screen wherein they can see the previously created tickets as displayed below.
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....when I am searching for a ticketing system, I come to this solution!! This is exactly the solution I am currently looking for.....

Michael Einar Reynis
IT Manager
www.miracas.net
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