Click on the 'Add Department' link on the 'Department' page to add a department. Enter the 'Department Name' and the 'Email Address' to which the mails will be addressed and save it. The newly entered department is displayed in the 'Departments' page.

Clicking on the 'Edit' link of a department, you can edit the details of the selected department.   Prerequisites: The mail server in the 'System Configuration' has to be configured and working to enable the messages to be delivered.