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Screenshots
We have put together a set of screenshots which would be helpful in demonstrating the application. These screenshots are categorized in the manner that would be helpful to enable an administrator to configure, understand and utilize the application.
Administrator Section
System Configuration
Creating SLA Schedules
Mail Message Settings
Creating SLA Plans
Adding A Department
File Upload Settings
Creating Roles
Adding A Staff
Creating Forms And Its Controls
Adding A Customer
Customer Section
Customer Login
Viewing An Existing Ticket
Adding A Ticket
Searching For An Existing Ticket
Staff Section
Staff login
Searching For A Ticket
Viewing Existing Tickets
Feature Rich
User Friendly Interface
Form Factory
Search Functionality
History
Mail Configuration
SLA
Reports
Departments
Roles
Platform Independent
Scalability of the Application
Presence and Status
More
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FAQ
Testimonials
....when I am searching for a ticketing system, I come to this solution!! This is exactly the solution I am currently looking for.....
Michael Einar Reynis
IT Manager
www.miracas.net
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Data Recovery Software
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RAID Recovery
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Axis
,2007
Free .net support system, ticketing, help desk, customer service & support software
